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Najd Business Solutions logo
Business Process Reengineering
Consulting services

Business Process Reengineering

Fix the process before you buy a system

Reengineering is not a partial improvement, it is a rebuild of the workflow from its roots. We study the procedure as it actually happens rather than as it is written, then redesign it with fewer steps, clearer ownership and a shorter cycle time, and only then connect it to the right system.

Reengineering phases

How we reengineer processes

Six sequential phases from diagnosis to locking in gains through measurement.

01

Diagnosis

Field interviews and tracing a transaction from entry point to closure.

02

Measurement

Cycle time, number of steps, waiting points and cost of rework.

03

Redesign

A target process with fewer steps, clear authority and written controls.

04

Automation

Connecting the new process to the right system instead of digitising chaos.

05

Enablement

Procedure manuals, team training and unified templates.

06

Post implementation measurement

KPIs and periodic reviews to lock in the gains.

Expected outcomes

Measurable deliverables

  • Shorter cycle time for repetitive transactions
  • No more double entry or paper files
  • Clear ownership and minimal escalation
  • Decisions based on real time data

Have a project or a specific need?

Send us your project details and we will come back with a clear scope and an initial estimate of cost and timeline.